THE TOWN OF MOREHEAD CITY, Located In Eastern North Carolina, Is Currently Seeking A Professional And Experienced Candidate For The Full-time Position Of REVENUE MANAGER. The Billing And Collections Department Is Comprised Of 6 Full-time Positions. Functions Of The Billing And Collections Department, In Partnership With All Departments, Includes The Billing And Collection Of City-wide Revenues, Regulatory Compliance, Development And Administration Of Related Policies, Processes, Revenue Administration, And Customer And Citizen Service Relations. The Position Of Revenue Manager Will Plan, Lead, Direct, Develop, And Coordinate Policies, Activities, And Staff Of The Billing And Collections Department, As Well As Coordinate With And Assist Other Departments To Provide Accurate, Efficient, And Compliant Revenue Processes. The Revenue Manager Job Responsibilities Include, But Are Not Limited To Providing Managerial Oversight Of City-wide Billing, Receipt, And Deposit Processes. Plan, Direct, Organize, And Supervise Utility Billing And Collection Activities; Oversee The Programs And Activities Required In Collecting, Receiving, And Accounting For All Revenue. Review, Recommend And Implement Business Process Improvements Throughout The City As It Relates To Billing, Cash Handling And Receipt Of Revenues. Comprehends, Navigates, Incorporates, And Implements New And/or Changing Data, Settings, And Modules As They Relate To Revenue Software; Executes A Full Understanding Of The Relational Impact Of Revenue Data, Settings, And Software On The Full ERP System And Other Integrated Software. Manages The Billing And Collection System (Tyler ERP) To Ensure Accurate Information Is Maintained. Recruits And Selects Department Personnel; Assigns, Directs, Trains, And Inspects The Work Of Staff; Rewards, Disciplines, Coaches, Counsels, And Evaluates Staff Performance; Develops Staff Schedules. Prepares Financial And Statistical Reports And Maintains Files As Required; Assists With The Preparation Of The Annual Budget; Assists With The Audit. Manages And Performs Billing And Collection Of Current And Delinquent Revenues; Balances And Reconciles Receipts To The General Ledger Monthly; Posts Revenue, Receipts, And Adjustments To The General Ledger. Reconciles Payment Records And Accounts; Verifies Electronic Deposits And Resolves Issues; Applies Payments And Overpayments; Posts Adjustments To Utility And Tax Accounts; Records Overpayments To Be Refunded. Handles Customer Inquiries; Resolves Complex Or Unusual Complaints; Receives And Processes Unusual Requests For The Connection And Disconnection Of Service; Explains Billing Procedures And Rates To Customers; Sets Up Payment Arrangements With Customers. Serves As A Liaison Between The Department, Other Town Departments, Software Providers, Vendors, And The General Public. To Apply Please Submit A Cover Letter, Resume, And A City Application Found At Https://moreheadcitync.org/247/Employment-Application.